When you relaunch the program it will create new preference files and the program will be at its default settings. Make sure that InDesign is closed when you do this. Then delete (or rename) the folder at the end of this path: C:\Users\\AppData\Roaming\Adobe\InDesign\\. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. To find them go to the Control Panel and open Folder Options and then click the View tab. On Windows 7 and above the preference files are hidden. If this works great but if it doesn’t you may have to manually delete them. There have been some recent reports that the window asking if you want to reset is not popping up but that the prefs are being reset anyway. When InDesign is next launched it will create new preference files and the program will be restored to its defaults.įor Windows Users: You can try the quick way of resetting on a PC which is to hold down Ctrl + Alt + Shift when launching InDesign and respond affirmatively when asked if you want to reset.
Within the Library folder find the folder called Preferences and within it find the following two files and delete them: “Adobe InDesign” and “”. With the Option Key pressed choose Library from the Finder Go Menu.
Did you do that through the desktop app? Before you reinstalled did you use the Creative Cloud Cleaner tool Use the Creative Cloud Cleaner Tool to solve installation problems ? Have you tried trashing your preferences?įor Macintosh Users: With InDesign closed Launch a Finder Window in column view and click on your home folder. You mentioned that you'd uninstalled and reinstalled. If you are using an external drive then try opening and saving from your hard drive. Are you backing up to your hard drive or are you using some kind of external drive or cloud server.
Your question sounds like this is happening to multiple files.
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